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Claims and suggestions about website content

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We value your feedback on the information and materials published throughout our site. Whether you've noticed outdated details, unclear wording, navigation challenges or have ideas for making specific pages more useful, we're ready to listen. Your observations help us maintain accurate, relevant and user-friendly content.

What feedback we're looking for

This contact option is designed for remarks related to site content and presentation. You might be reporting unclear descriptions, information that needs updating, suggestions to improve specific sections, or navigation problems that affect your experience browsing the website.

How to reach us

To share your feedback, comments or suggestions about our website content, please email:
notice@ru-tosot.com

To help us process your request effectively, please mention the page or section your message concerns and explain concisely what needs to be corrected, expanded or clarified so we can address it promptly.

TOSOT Clivia indoor unit, angled view
When reporting an issue with product information, identify the unit and the parameter concerned. Image: a Clivia indoor unit.

Feedback categories we appreciate

  • Notes about content that is missing, outdated or difficult to understand.
  • Recommendations for enhancing the usefulness and clarity of pages and sections.
  • Questions about how information is presented or interpreted.
  • Suggestions that make our website more accessible and valuable to visitors.

How we handle your message

Every submission receives thoughtful consideration. Constructive input contributes directly to our ongoing effort to improve content quality, factual accuracy and overall website usability, ensuring that visitors consistently find reliable, clear and actionable information.

Feedback on TOSOT equipment information

For a comment about an air conditioner, include its complete model designation and identify the value that needs checking: capacity, airflow, sound level, operating temperature, dimensions or supplied components. A split system may have separate indoor and outdoor model numbers. State which unit your comment concerns so we can review the correct entry. A photograph of the product label can help explain a discrepancy between the equipment and the website.

Официальный поставщик TOSOT

Сплит-системы, Free Match, VRF и оборудование TOSOT для коммерческих проектов.

Совместимость блоков

Проверка сочетания наружного оборудования, внутренних блоков и управления.

Город и срок поставки

Согласование наличия, маршрута доставки и комплектации заказа.

Вопросы по оборудованию

Уточнение серии, исполнения и требований к системе кондиционирования.